Booking Confirmation
Bookings are confirmed once our booking form has been returned and the deposit has been paid.
Navigation
Please read these booking terms carefully before confirming a course or training arrangement with Prestige Boat Academy.
Bookings
Deposit confirms your place
Safety
Skipper decisions are final
Complaints
Formal notice within 28 days
Bookings are confirmed once our booking form has been returned and the deposit has been paid.
The School will confirm the payment has been received and the confirmed booking via email.
A 50% non-refundable deposit is required if the booking is over 28 days from the start date of the course.
All courses, both theory and practical start at 09:30 unless otherwise agreed with your instructor.
Under 18s are accepted when sailing with parent or guardian.
All conditions herein apply, plus the Student will be expected to reimburse any travelling or out-of-pocket expenses for the Instructor from our home base of Sotogrande to wherever the vessel is lying, and the return journey plus salary on a pro-rata fee rate, if applicable.
Please bring your passport or identity card on the course in the event of being boarded by the police or customs. A Student must seek permission from the Skipper for anything he brings on the School vessel whilst in a foreign port. He shall indemnify Prestige Boat Academy, its employees and staff, against any actions that may result from breach of this rule.
The Principal's decision is final at all times, on any of the School's property and the School's vessels, until the Skipper takes over.
Every attempt will be made to give pupils maximum sea time. However, if in the Skipper's opinion weather conditions, safety or any other consideration renders it imprudent, the Skipper's decision is final.
If, for any reason, the School is unable to fulfil a booking or a vessel becomes unseaworthy for any reason whatsoever, the School will inform the Student immediately the knowledge is available. No liability shall attach itself to the School beyond the refund of the full fee paid by the student(s) or unused portions thereof.
The School is insured for instruction. However Student's needs vary. The School strongly advises that the Student obtain their own insurance. The Student agrees the School Insurance Policies are adequate and the Policy is available, on request, for inspection at Prestige Boat Academy.
The School's standards of instruction are high and certificates will only be issued at the end of a course if, in the opinion of the School's Instructors and Principal, the Student has reached the necessary standard. The School's Principal and Instructor's decision shall be final and accepted by all Students.
All Students will be expected to participate in cleaning vessel and routine maintenance as required by the Instructor. At the end of each day all Students will be expected to hose the vessel from stem to stern.
If you or any member of your party have any concerns you agree that these will be brought to our attention immediately. In most circumstances, a swift resolution can be provided. Initially raise your concern with your instructor; if you still feel the matter is unresolved, the chief instructor should be contacted. If at this point you feel it has not been resolved and you wish to complain further, we will only accept formal written notice of your complaint by email, acknowledged with a return confirmation of receipt email, within 28 days from the end of your booking with us. If you do not receive a satisfactory response, please contact training@rya.org.uk.
The School will not pass or sell on any of your personal details to any third party with the exception of the Royal Yachting Association for the purposes of certification registration only. By making a booking with the School you will be added to our mailing list to receive latest news and offers, and you will have the opportunity to opt out via these mailings. The School will hold your personal details on a secure server in order to keep information regarding your past and future bookings.
Students completing a course via ryainteractive.org: to enable access to your online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course. Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.
Instructional support will be provided by this training centre for a period of 1 year from the date of your course booking. On completion of your course, your name, email, date of birth and address will be transferred to the RYA's central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required. After one year from the date of your enrolment on the course, your user account will be removed from www.ryainteractive.org. Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.
Students completing a course via Ardent Training: to enable access to your online course we need to share some of your personal data with Sailing Course Online via Ardent Training. This training website and database is held and maintained on a secure server. Ardent Training is an RYA training centre which specialises in online navigation training and will not use your personal information for any reason other than enabling your course. Your payment information will be collected by Prestige Boat Academy on behalf of Ardent Training. This information is collected by Prestige Boat Academy and is not passed on.
Questions about these terms? Contact us before booking so we can help clarify the relevant condition.
hello@prestigeboatacademy.com